In accordance with the laws of Quebec, any refund request must be made within 14 days following the invoicing of the administration fees, unless otherwise indicated in a specific contract. If a different deadline applies, it will be clearly indicated in the service contract signed by the client.

To request a refund of the administration fee, the client must:

• Send a written request by email with the necessary information, such as the invoice number, the client’s name, and a description of the reason for the refund request.
• Address the request to Agence Recrutement Plus Inc.’s customer service at service@recrutementplus.ca.

Our team will review each request and respond within 5 to 10 business days.

Certain situations may result in ineligibility for the reimbursement of the administration fee:

1. Services fully rendered.
2. Administration fees for consulting services or processing fees already processed.

III. Failure to provide these documents or any false information will result in the termination of this contract.

This version emphasizes clarity, precision and formality, which reinforces the legal and professional tone of the statement.

• Any request outside of the stipulated deadlines (see Refund Deadlines section).

These exclusions respect the rights of consumers, as defined by consumer laws in Quebec.

Refunds are generally made by the same method of payment as that used for the initial payment, unless a specific request from the customer. A refund can take between 5 to 10 business days after approval.

For any questions regarding this policy or for assistance with a refund request, contact us at:

Agence Recrutement Plus Inc. Email: info@recrutementplus.ca

This policy aims to respect the rights of customers while ensuring efficient management of Agence Recrutement Plus Inc. services.